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Pensions Administration Training Academy

Start your career in pensions – Join our Administration Training Academy

Complete your application today

Are you ready to build a rewarding career in a professional, growing industry?

Our Pensions Administration Training Academy offers a structured, supportive pathway into the world of pensions. This is a dedicated training programme delivering pensions technical excellence and member-focused behaviours. You will be equipped with the skills, knowledge, and confidence to succeed in one of our permanent roles.

About the Academy

Our Academy is a comprehensive development programme designed to shape skilled, knowledgeable, and confident Pensions Administrators. Through expert training and hands-on experience, you’ll gain a strong understanding of pensions administration while learning how to deliver exceptional service to members.

From day one, you’ll be supported by experienced professionals who are committed to your development and helping you build a successful and sustainable career.

Pensions technical training: Training is delivered by experienced professionals, with each module combining classroom learning and practical application to build strong pensions technical capability.

Competency matrix framework: Training modules are aligned to a structured skills and competency matrix, with clear progression standards and end-of-module assessments. The framework is also designed to provide training and support towards the PMI Certificate in Pension Calculations (CPC), which you will undertake alongside your training.

Mentorship and professional development: Dedicated mentors provide ongoing coaching, supporting the development of both pensions technical expertise and key professional skills, including communication, problem-solving, decision-making, and sound judgement.

More than just a job – Make a difference

At the heart of our Academy is a commitment to people, not just processes. You’ll learn how your work directly impacts the services that we provide.

We place a strong emphasis on:

    • Exceptional customer service

    • Empathy and understanding

    • Delivering high-quality, consistent outcomes for members

Why join us?

    • Clear entry point into a professional career

    • Structured training and ongoing support

    • Opportunities for long-term progression

    • A role where your work truly makes a difference

I discovered the academy after leaving third-level education, and found that the academy allowed me to continue learning in a classroom-style environment while also entering the workforce. Isio offers a wide range of career pathways through its various service areas.

Sean McColgan

Academy Graduate

The teaching and the learning-focused environment has helped me build a framework of understanding that would have taken me much longer to develop working in a normal admin team. I highly recommend any graduates consider the Academy. I think it would be difficult to find another company that invests as much into new starters as Isio.

Ed Woodall

Academy Graduate

I have learnt a huge amount, both professionally and personally. I have been able to achieve things I once believed were beyond me, this transformation has felt truly rewarding. The culture is welcoming, supportive and it builds on a sense of togetherness. I feel valued as part of a team that encourages one another and that makes all the difference.

Sarah Jebari

Academy Graduate

As someone who came from a Defined Contributions pension background, mainly dealing with members and financial advisors rather than doing actual work in the background, the Academy has been a great learning curve for me. Without their help, I wouldn’t feel half as comfortable going into the CPC exams as I am now!

Megan McAuley

Academy Graduate

The team culture is friendly and supportive, and the social events are a great bonus and have helped me feel part of the team quickly.

Genna Brown

Academy Graduate

The warm and lively atmosphere of the Belfast office has made me feel so welcome in this new role and I have much faith in my future at Isio.

Jill Murray

Academy Graduate

Over the past few months, my knowledge and confidence have grown significantly due to the training and support provided. Everyone from managers to seniors are approachable and always willing to help when you get stuck or need guidance.

Fiona Brennan

Academy Graduate

What surprised me was finding out that I actually have a head for numbers! The high level of support in the Academy has helped turn what I thought would be the most daunting part of the job into something that’s actually quite fun. (Never thought I’d hear myself say that about maths.) Our cohort is full of smart, diligent, fun people of all ages and backgrounds. This is a great way to get started in pensions.

Aidan Woods

Academy Graduate

Your Training Academy journey

1. Foundations

Build your core understanding

  • Essential pensions knowledge
  • Understanding the profession
  • Supportive learning environment

2. Practical application

Develop skills and confidence

  • Apply knowledge in practice
  •  Build pensions technical capability
  • Guided, hands-on learning

3. Examinations

Validate your learning

  • Structured assessments
  • Demonstrate your progress
  • Reinforce knowledge and understanding

4. Real life experience

Put your skills into action

  • Work with real member scenarios
  • Deliver meaningful service
  • Prepare for your future role

Progression

Where could your career take you?

After graduating from the Academy, you will move into a permanent role in one of our teams, aligned to your strengths and interests.

Opportunities include:

  • Scheme Administration
  • Accounts
  • Calculations
  • Payroll
  • Projects
  • Quality Assurance
  • Pensions technical
Apply now

Get in touch

Talk to us today to see how our bolder thinking can get you better results

+44 (20) 7123 6000 Contact us