Cookie Policy

Last updated: October 2026

1. Introduction

This Cookie Notice explains how Isio Group Limited and its affiliated companies (“Isio”, “we”, “us” or “our”) use cookies and similar technologies on:

• www.isio.com
• careers.isio.com
• other Isio-managed websites and digital platforms that link to this notice.

This notice explains what cookies are, how we use them, the categories of cookies we use, and how you can manage your preferences.

Where cookies collect or are linked to personal data, our processing is also governed by our Privacy Notice.

2. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, analyse website performance, and in some cases provide personalised content or marketing.

Cookies may be:

• First-party cookies set by Isio.
• Third-party cookies set by external providers whose services we use.

Cookies may also be:

• Session cookies, which are deleted when you close your browser.
• Persistent cookies, which remain on your device for a specified period.

3. Our approach to consent

We use a consent management platform provided by OneTrust.

Where required by law, we will:

• Ask for your consent before placing non-essential cookies on your device.
• Allow you to accept or reject categories of cookies.
• Allow you to withdraw consent at any time.
• Record your cookie preferences.

Strictly necessary cookies do not require consent because they are essential to provide the website functionality you have requested.

4. Types of cookies we use

Strictly Necessary Cookies

These cookies are essential for the operation, security and administration of our websites. They cannot be switched off through our cookie preference centre.

Examples include:

Cookie	Provider	Purpose	Duration
OptanonConsent	Isio / OneTrust	Records cookie preferences	1 year
OptanonAlertBoxClosed	Isio / OneTrust	Prevents cookie banner reappearing after acknowledgement	1 year
cookietest	Isio	Checks whether cookies are enabled	Session
_tt_session	Teamtailor (careers site)	Maintains visitor session and site functionality	1 day
wordpress_test_cookie	WordPress	Verifies browser cookie support	Session
wordpress_*	WordPress	Authentication and administration functions	Session

Performance and Analytics Cookies

These cookies help us understand how visitors use our websites, enabling us to improve content, navigation and user experience.

Examples include:

Cookie	Provider	Purpose	Duration
_ga	Google Analytics	Distinguishes visitors and measures site usage	1 year
ga*	Google Analytics	Tracks sessions and interactions	1 year
gcl*	Google	Conversion measurement	2 months
__hstc	HubSpot	Website analytics and visitor tracking	5 months
__hssc	HubSpot	Session analytics	Session
__hssrc	HubSpot	Determines session restart	Session

Functional Cookies

These cookies enable enhanced functionality and website features.

Examples include:

Cookie	Provider	Purpose	Duration
hubspotutk	HubSpot	Associates visitors with HubSpot forms and functionality	5 months
__cf_bm	Vimeo / HubSpot services	Bot protection and service functionality	Session
_cfuvid	Vimeo	Supports video delivery and functionality	Session

Targeting and Advertising Cookies

These cookies may be set by third-party services embedded within our websites. They may be used to track activity across websites and build a profile of your interests.

Examples include:

Cookie	Provider	Purpose	Duration
VISITOR_INFO1_LIVE	YouTube	Measures video usage and preferences	5 months
VISITOR_PRIVACY_METADATA	YouTube	Stores privacy-related preferences	5 months
YSC	YouTube	Supports embedded video functionality	Session
__Secure-*	YouTube	Advertising and video preference management	Various
li_gc	LinkedIn	Stores user consent preferences	5 months
bcookie	LinkedIn	Browser identification and advertising	1 year
lidc	LinkedIn	Service optimisation and routing	Session
_GRECAPTCHA	Google	Fraud prevention and bot protection	5 months

5. Embedded content and third-party services

Our websites may include content and services from third parties, including:

• Google Analytics
• HubSpot
• LinkedIn
• YouTube
• Vimeo
• Teamtailor
• Google reCAPTCHA

These providers may set cookies and process information in accordance with their own privacy notices.

We recommend reviewing their privacy and cookie policies for further information.

6. How to manage your cookie preferences

You can manage your preferences at any time by:

• Selecting the “Cookie Settings” link available on our websites.
• Updating your choices within our cookie preference centre.
• Adjusting your browser settings to block or delete cookies.

Please note that blocking certain cookies may affect website functionality and your user experience.

7. International transfers

Some third-party providers used on our websites may process information outside the United Kingdom.

Where personal data is transferred internationally, we take appropriate measures to ensure that a suitable level of protection is applied in accordance with UK data protection law.

8. Changes to this Cookie Notice

We may update this Cookie Notice from time to time to reflect:

• Changes in law or regulatory guidance;
• Changes to our websites;
• Changes to the cookies and technologies we use.

Any significant changes will be communicated through our websites where appropriate.

9. Contact Us

If you have any questions about this Cookie Notice or our use of cookies, please contact:

Data Protection Officer
Isio Group Limited
Email: dataprivacy@isio.com

Or use the contact details provided in our Privacy Notice.