What's your favourite thing about working in Pensions Administration?
Every day is different and brings a new challenge. There is a great, supportive team working alongside you, who keep you going every day and motivate you to work hard! I get to speak to and support a variety of people through different stages of their lives, such as retirements, bereavements etc- which can be challenging, but rewarding.
Tell us about your experience working for Isio – what makes it such a great place to work?
The team that I work alongside are brilliant, always up for a laugh and a joke, but also incredibly hard working, driven and want the best for the members we look after. Since joining as an apprentice, I have been given the opportunity to learn and grow at my own pace, and was pushed to achieve my goal of promotion.
What has your career journey been to get you where you are today?
I started my career as a fresh faced 18 year old, after completing my A Levels. ‘Pensions Admin’ was probably not where I thought I would end up, after all, it is a little niche to grow up wanting to be a Pensions Administrator! With the support of some wonderful colleagues, I have been given the opportunity to learn, study and develop an incredible amount of exposure to everything Pensions Admin has to offer in a relatively short space of time. This year, I was given the opportunity to take up a new role as Senior Pensions Administrator, which I am very proud that I have achieved in my 4 years here!
What do you get up to at the weekends?
I spend most of my time with family, whether that be chilling at home, buying a ridiculous amount of takeaways/meals out, or visiting National Trust Sites. I’m also a Villa fan, which often ruins weekends…
Tell us one bit of advice you’d give someone coming into the industry?
Take it in your stride and don’t be afraid of attempting something new. Open yourself up to gaining as much exposure as possible to new challenges, it is only by facing these things head on that you learn so much.